FAQ

FAQ

This page provides you with the answers to the most common questions marketers and publishers may have while using Adsy. Please check them and contact our support team at [email protected] if you can’t find the answer you need.

Marketer's Frequently Asked Questions

How do I get started?

If you are interested in your website promotion, you need to sign up first. After that, when a window asking you to choose between Marketer’s interface or Publisher’s interface pops up, click "Promote my website" button. You will land on "Search for publishers" page. On that page, you can choose a publisher who will either place your content on his website or create content in compliance with all your requirements and place it.

How do I choose a publisher?

Use filters to get a list of the most relevant websites. First, decide which service type you are interested in. You can choose between content placement only or content creation and placement. If you need to place your content on a publisher's website, select "Content placement" tab.

If you want a publisher to write an article according to your requirements and place it on his website, select "Content creation and placement" tab. Within that tab, you can choose among 3 content types that have different length and number of allowed backlinks: mini-post, article, and long article.

When you have decided on the service type, use filters to see publishers that match your criteria. There is a list of things you can specify here: DA, PA, Alexa Traffic Rank, Price Range, website language and categories, hosting country, domain level, etc. To see detailed information about every website click the “eye” icon.

How do a mini-post, an article, and a long article differ?

Those are the content types available to order from publishers:

  • Mini-post has up to 300 words and 1 hyperlink. Use it if you want to involve your target audience in discussion. Though it's good for social engagement, a big number of short posts may be bad for search engine rankings. That is why try not to make too many of them.
  • Article has from 300 to 1000 words and up to 2 hyperlinks. These middle-sized posts usually generate more shares on social media. It is also the perfect size to get more backlinks.
  • Long article has more than 1000 words and up to 3 hyperlinks. As a rule, this type of content gets higher rankings on search engines and generates more organic traffic. Such articles are considered authoritative because they contain in-depth information with thorough analysis.
How do I create a task?

After you have chosen a publisher / publishers, click "Order" button.There are two buttons you may use: use the button located on the right to send an order to one selected publisher, or the button located at the bottom to send an order to many selected publishers. After that, you will be asked to create a task specifying all the necessary information. The moment you send it, the task is delivered to a publisher who can accept or reject it. We recommend to send the same task to different publishers, and then choose among those who have accepted it.

How are prices set?

All prices are set by publishers. Publishers themselves decide what types of service they are going to provide and set prices for them, and Adsy cannot influence them.

Please note that all prices are listed in Adsy credits. 1 credit equals 1 USD. You can purchase credits using any available payment method. Once Adsy credits are purchased, Adsy services are considered provided.

What does each task status mean?

Task status indicates the work stage of your task. To work with tasks and see task details please click "Check" button. At different stages of the work, your task's status will change. Here is what each status name mean:

  • Publisher’s Acceptance:

    It is a new task pending Publisher’s acceptance. It may take Publisher up to 5 days to consider your offer. Unless your task is accepted, you can edit or delete it.

  • Your Acceptance:

    Publisher has accepted your task. However, we take into account that you may have sent the same task to different publishers. At this stage choose the most suitable publishers to do the task. Please assign or reject Publisher as a task performer within 5 days. Once Publisher has been assigned, task payment will be transferred from your main balance to your reserved balance.

  • Publishing:

    Task is in progress now. Starting from this stage you can communicate with Publisher via messages to specify all the task details and solve all the work issues that may arise. To access messages section please click the “envelope” icon near "Check" button.

    You have the right to contact Adsy client support with a request to reject an assigned Publisher as a task performer if all the following conditions are met:

    • the task has been in progress for at least 5 days
    • Publisher does not respond to your messages
    • there are no signs that Publisher is working on the task
  • Your Approval:

    Task has been performed and sent for your approval. Please check it within 3 days. Otherwise, on the 4th day Publisher has the right to contact Adsy client support with a request to check and approve the task. You can return it to Publisher for improvement up to 3 times. After the third time you are able to open a dispute. It means that the task will go for Adsy Administration arbitration.

  • Improvement:

    Task is being revised by Publisher. It may take Publisher up to 3 days to improve it.

  • Guarantee period:

    Task has been approved and is currently in guarantee period of 30 days. Adsy system daily checks whether the task content is placed with no alterations and accessible via URL that Publisher has provided during task approval. If our system cannot find it, task status will be changed from "Guarantee period" to "Improvement", and you will be informed about that. In that case, Publisher will have 3 days to fix it and send the task back for your approval. If Publisher fails to do that, you will be able to reject this task and request a refund.

  • Completed:

    Task has successfully passed guarantee period. Task payment has been transferred from your reserved balance to Publisher’s main balance.

  • Rejected:

    Task has been rejected by you or by Publisher.

Also, you can see the list of all your tasks by clicking "All" hyperlink under the statuses names.

Can I communicate with publishers?

Yes, you can communicate with publishers via messages after your task moves to "Publishing" stage.

What guarantees do you provide?

We guarantee you that the content is placed on Publisher's website for thirty days. Every day Adsy system makes sure the content is still accessible via the link provided by Publisher, and that no changes were made to it.

If the URL can't be reached, the task will move from "Guarantee period" stage back to "Improvement" stage. Both you and Publisher will get a message about that. In this case, Publisher has no more than three days to fix the problem and send the task for your approval again. If Publisher fails to do so, you can reject the task and ask for a refund.

What payment methods are available?

At the moment you can only make payments via PayPal. Minimum amount of money you can add to your balance is 50 USD. After the first payment PayPal Express Checkout subscription is created. It will allow you to make payments without logging in to your PayPal account every time. You can manage your subscriptions in your Adsy account settings.

If I am not satisfied with a task performed by a publisher, can I get a refund?

All purchases are final and non-refundable. Please try to find common ground with a publisher by sending your task back for improvement with your comments.

If you have done that, but your task is still performed improperly, you can request a dispute and ask for a refund. We will examine the situation, and if dispute is resolved in your favor, a refund will be made to your Marketer’s balance to be spent within the Adsy system.

What do different balance categories mean?

Main balance: Funds you have added through available payment methods.

Reserved balance: Funds that have been reserved as a task payment.

Bonus balance: Extra funds that may be added for social network shares or during promotion campaigns.

If I want to monetize my website at Adsy, can I switch to publisher role?

Yes, you can easily switch between Marketer and Publisher interfaces within one user account.

How can I manage email subscriptions?

In order to manage your email subscriptions please go to your Account settings and click "Subscriptions" tab. There you can set preferences regarding transactional and informational emails. Transactional emails are the ones that inform you about all the events and activities in your user account. Informational emails are those that keep you up with Adsy news, updates and provide you with useful and insightful information about Internet marketing.

What is a customized order?

Customized order has been designed for the situation when you can't find any suitable publishers in our inventory. In that case, all you need to do is to specify the characteristics of websites you are looking for in your customized order. And our expert will manually find websites that are not available in our inventory.

Can I change my password?

Yes, you can. Please go to your Account settings and click the “pencil” icon. After that, enter your current password and your new password. If you do not remember your password, you can reset it by clicking “Forgot password?” hyperlink on the client authorization page.

Publisher's Frequently Asked Questions

How do I get started?

If you are interested in your website monetization, you need to sign up first. After that, when a window asking you to choose between Marketer’s interface or Publisher’s interface pops up, click "Monetize my website" button. You will land on "Tasks" page. However, you will not have any tasks from marketers unless you add and verify at least one website. In order to do that please go to "My Platforms" section and click "Add website" button.

How can I add my website?

Adding your website is a 2-step process. At step 1 you will need to fill in all the required information about your website, select which types of service you are going to provide and set prices for them. At step 2 you will be asked to confirm your ownership of the website. You can skip it and verify your site later. However, please note that your website will not be sent for moderation without confirmation. And you will not be able to receive task offers from marketers.

What types of platforms can be added?

At this point, we are accepting websites and blogs only. However, adding other platform types (e. g., social media accounts) will be possible soon.

What are the requirements to websites?

Please note that we moderate all the websites manually so make sure your website meets all the requirements before adding it. Here is a list of requirements websites must meet:

  • Number of website pages indexed by Google must be no less than 50.
  • Age of domain must be no less than 6 months.
  • Page Authority of website’s home page must be no less than 10.
  • Domain Authority must be no less than 10.
  • Free web-hosting is forbidden.
  • Website must have unique, readable and frequently updated content.
  • Only limited amount of website space can be covered with advertising, and it must not disturb website visitors. Website must not have any intrusive advertising, pop-ups, pop-unders, click-unders, etc.
  • Websites that violate the laws of the USA are forbidden.
  • Websites that violate copyrights are forbidden.
  • Websites that do not conform to the public moral and ethical standards are forbidden.
  • Forbidden website categories:
    • Adult
    • Dating
    • Gambling
    • Sports betting
    • Competitive to Adsy services
    • Marketplaces
    • Binary options
    • Hacking, warez, cheat codes, unlicensed software
    • Occult and magical services
    • Sale of fakes
    • Smoking, cigarettes, tobacco, etc.
    • Alcohol
    • Weapon, arms, armament
    • Forums
    • Announcement marketplaces
    • Fraudulent activities
    • Financial pyramids
    • Forex trading
    • Medical websites without valid licences provided
    • Pharmaceutical goods, including, but not limited to dietary supplements, drugs, herbs, vitamins, sports nutrition, etc.

Moderation decision can be changed by Administration after website has been approved or rejected. Website can be rejected after previous approval if its quality has deteriorated, and it is no longer in conformity with existing moderation rules.

What should I do to confirm my website ownership?

There are 2 options to verify your website. The first one is to download a file and add it to your website root directory. The second one is to include our code in the source code anywhere on the main page of your website. Detailed instructions are provided to each option at stage 2 of "Add your website" process.

What types of services can I provide?

You can choose among 2 service types or provide both of them:

  • Content placement:

    Choose this service type if you are not ready to create content by yourself and you want to place marketer’s content on your website.

  • Content creation and placement:

    Choose it if you are eager to write articles according to marketers’ requirements and place them on your website. You can also determine what content types you are going to create:

    • Mini-post (up to 300 words and 1 hyperlink)
    • Article (from 300 to 1000 words and up to 2 hyperlinks)
    • Long article (more than 1000 words and up to 3 hyperlinks)
Who sets prices?

You are the one who sets prices for the services you provide. Please set reasonable prices taking into account all the important quality characteristics of your website such as DA, PA, Alexa Traffic Rank, monthly website traffic, etc.

What does each task status mean?

Task status indicates the work stage of your task. To work with tasks and see task details please click "Check" button. While being worked on, your task moves from one status to another. Here is the explanation of each status name:

  • Your Acceptance:

    Task offer is pending your acceptance. Please accept or reject it within 5 days.

  • Marketer’s Acceptance:

    Task is accepted by you and pending Marketer’s acceptance. Please take into account that Marketer may have sent the same task to different publishers. At this stage Marketer reviews publishers who have agreed to do his task and chooses among them. It may take Marketer up to 5 days to assign or reject you as a task performer. Once you have been assigned, task payment will be added to your reserved balance.

  • Publishing:

    Task is in progress. Please perform it and send it for Marketer’s approval within 5 days. Once the task is performed, please click "For approval" button. You will be asked to insert the URL of your website page where you have placed the content from the task. Without providing the correct URL you will not be able to send the task for approval.

  • Marketer’s Approval:

    Task is pending Marketer’s approval. You have the right to contact Adsy client support with a request to approve the task in case if:

    • Marketer returns the task for improvement more than 3 times
    • Marketer fails to send you improvement details in more than 3 days
  • Improvement:

    Task has been sent back to be revised by you. Please improve it within 3 days. Marketer can return you the task for improvement up to 3 times. After the third time you will be able to request dispute. It means that the task will go for Adsy Administration arbitration.

  • Guarantee period:

    Task has been approved and is currently in guarantee period of 30 days. Adsy system daily checks whether the task content is placed with no alterations and accessible via URL that you have provided during task approval. If our system cannot find it, task status will be changed from "Guarantee period" to "Improvement", and you will be informed about that. In that case, you will have 3 days to fix it and send the task back for Marketer’s approval. If you fail to do that, Marketer will be able to reject this task and request a refund.

  • Completed:

    Task has successfully passed guarantee period. Task payment has been transferred from your reserved balance to your main balance.

  • Rejected:

    Task has been rejected by you or by Marketer.

In addition, you can see the list of all your tasks by clicking "All" hyperlink under the statuses names.

Can I communicate with marketers?

Yes, you can communicate with marketers via messages. However, such an opportunity opens when your tasks move to "Publishing" status.

How can I withdraw my money?

At the moment withdrawals can be made to your PayPal account only. Please note that withdrawals can be requested only for tasks with "Completed" status (i.e. task that has been approved and has successfully passed guarantee period). Minimum payout is 50 USD. Adsy service does not charge any commission. However, the payment system you are using may charge some extra money.

What do different balance categories mean?

Main balance: Funds you have earned for completed tasks.

Reserved balance: Funds that have been reserved as a task payment.

Bonus balance: Extra funds that may be added for social network shares or during promotion campaigns.

If I want to promote my website at Adsy, can I switch to marketer role?

Yes, you can easily switch between Marketer and Publisher interfaces within one user account.

How can I manage email subscriptions?

In order to manage your email subscriptions please go to your Account settings and click "Subscriptions" tab. There you can set preferences regarding transactional and informational emails. Transactional emails are the ones that inform you about all the events and activities in your user account. Informational emails are those that keep you up with Adsy news, updates and provide you with useful and insightful information about Internet marketing.

Can I change my password?

Yes, you can. Please go to your Account settings and click the “pencil” icon. After that, enter your current password and your new password. If you do not remember your password, you can reset it by clicking “Forgot password?” hyperlink on the client authorization page.

If you have more questions, please ask here or reach us at [email protected]

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