FAQ


This page provides you with the answers to the most common questions buyers and publishers may have while using Adsy. Please check them and contact our support team at contact@adsy.com if you can’t find the answer you need.

Buyer's Frequently Asked Questions

How do I get started?

If you are interested in your website promotion, you need to sign up first. As soon as you do that, you will land on the "Search for publishers" section. There you can choose a publisher who will either place your content on their website or create content in compliance with all your requirements and then place it.

You will also be notified about your $10 welcome bonus at Adsy which you can get by topping up your balance within 4 hours after the registration.

How do I choose a publisher?

Use filters to get a list of the most relevant websites. There are ten handy filters to help you with this goal.

Start from metrics like DA and DR to ensure you are getting backlinks from authority sources. Continue with filters like monthly traffic, and links. Set your GEO preferences by picking a language and country.

Decide what service type you need - content placement or content creation and placement. After this, choose if you want your posts to be marked as sponsored or not. Also, you can select a precise price range you are interested in.

To see detailed information about every website, press the three dots on your right.

How do a mini-post, an article, and a long article differ?

Those are the content types available to order from publishers:

  • Mini-post has up to 300 words and 1 hyperlink. Use it if you want to involve your target audience in discussion. Though it's good for social engagement, a big number of short posts may be bad for search engine rankings. That is why try not to make too many of them.
  • Article has from 300 to 1000 words and up to 2 hyperlinks. These middle-sized posts usually generate more shares on social media. It is also the perfect size to get more backlinks.
  • Long article has more than 1000 words and up to 3 hyperlinks. As a rule, this type of content gets higher rankings on search engines and generates more organic traffic. Such articles are considered authoritative because they contain in-depth information with thorough analysis.
How do I create a task?

After you have chosen the site(s), click the "Buy Post" button. If there are more than one publisher ready to take on your order, you can pick one of them before you create your task.

You will be asked to create a task specifying all the necessary information. The moment you send it, the task is delivered to a publisher who can accept and start working on it or reject it. Task payment is transferred from your main balance to your reserved balance once you send the task.

How are prices set?

All prices are set by publishers. Publishers themselves decide what types of service they are going to provide and set prices for them, and Adsy cannot influence them.

Please note that all prices are listed in Adsy credits. 1 credit equals 1 USD. You can purchase credits using any available payment method. Once Adsy credits are purchased, Adsy services are considered provided.

What does each task status mean?

Task status indicates the work stage of your task. To work with tasks and see task details please click the "Details" button. At different stages of the work, your task's status will change. Here is what each status name mean:

  • Draft:

    The task has been created but hasn't been sent to Publisher due to the lack of money on your Balance. As soon as you get enough funds, you'll be able to send the task to Publisher.

  • Publisher’s Acceptance:

    It is a new task pending Publisher’s acceptance. It may take Publisher up to 5 days to consider your offer. Once the task is sent to Publisher, task payment is transferred from your main balance to your reserved balance. Until the task is accepted you can reject it and then find it in the Rejected status.

  • In Progress:

    Task is in progress now. Starting from this stage you can communicate with Publisher via messages to specify all the task details and solve all the work issues that may arise. To access messages section please click the “envelope” icon near the "Details" button.

    You have the right to contact Adsy client support with a request to reject an assigned Publisher as a task performer if all the following conditions are met:

    • the task has been in progress for at least 5 days
    • Publisher does not respond to your messages
    • there are no signs that Publisher is working on the task
  • Your Approval:

    Task has been performed and sent for your approval. Please check it within 3 days. Otherwise, on the 4th day Publisher has the right to contact Adsy client support with a request to check and approve the task. You can return it to Publisher for improvement up to 3 times. After the third time, you are able to open a dispute. It means that the task will go for Adsy Administration arbitration.

  • Improvement:

    Task is being revised by Publisher. It may take Publisher up to 3 days to improve it.

  • Completed:

    Task was successfully completed. Task payment has been transferred from your reserved balance to Publisher’s main balance.

  • Rejected:

    Task has been rejected by you or by Publisher.

In addition, you can see the list of all your tasks by choosing the "All" tab in the status line.

Can I communicate with publishers?

Yes, you can communicate with publishers via messages after your task moves to the "In Progress" stage.

What guarantees do you provide?

We guarantee you that the content is placed on Publisher's website with no alterations, and the URL you provided is present in the content.

What payment methods are available?

There are four payment methods available right now. The minimum amount of money you can add to your balance is 25 USD.

1. Make a top-up with credit cards

2. Make a top-up with PayPal

After the first payment with PayPal, a PayPal Express Checkout subscription is created. It will allow you to make payments without logging in to your PayPal account every time.

3. Make a top-up with cryptocurrencies

You can also pay manually using any of the following cryptocurrencies:

  • Bitcoin (BTC)
  • Ether (ETH)
  • Tether (USDT)
  • Bitcoin Cash (BCH)
  • Stellar (XLM)
  • USD Digital (USD-D)

Please note the funds won’t be automatically added to your account if you choose this payment method. After the top-up, reach us out via support@adsy.com, and your dedicated manager will check the payment and add it to your balance.

4. Make a top-up with Webmoney

In this case, we kindly ask you to send the payment manually in USD via Webmoney.

Please note the funds won’t be automatically added to your account if you choose this payment method. After the top-up, reach us out via support@adsy.com, and your dedicated manager will check the payment and add it to your balance.

Note: We do not store any of your sensitive credit card information on our servers; it stays with our merchant processor, authorized by VISA and Mastercard.

If I am not satisfied with a task performed by a publisher, can I get a refund?

All purchases are final and non-refundable. Please try to find common ground with a publisher by sending your task back for improvement with your comments.

If you have done that, but your task is still performed improperly, you can request a dispute and ask for a refund. We will examine the situation, and if dispute is resolved in your favor, a refund will be made to your Buyer’s balance to be spent within the Adsy system.

Can I order content only?

Yes, you can! If you require quality content only, refer to Adsy’s article writing service.

If you are a registered member, log in to your account and press the “Content purchase” tab. Hit the “Order Article” button to get started.

Adsy provides an easy content purchase opportunity thanks to the intuitive interface. Complete all the required fields (marked with asterisks). Offer further information by completing other fields. That lets the writer create top-notch content for you.

After you send the task to the copywriter, you can monitor the progress on the “Content purchase” tab.

What do different balance categories mean?

Main balance: Funds you have added through available payment methods.

Reserved balance: Funds that have been reserved as a task payment.

Bonus balance: Extra funds that may be added for social network shares or during promotion campaigns.

If I want to monetize my website at Adsy, can I switch to the publisher role?

Yes, you can easily switch between Buyer and Publisher interfaces within one user account.

How can I manage my notification settings?

In order to manage your notification settings please go to your Account settings and click the "Notification settings" tab. There you can set your preferences regarding the notifications you get via email and phone.

What is a customized order?

Customized order has been designed for the situation when you can't find any suitable publishers in our inventory. In that case, all you need to do is to specify the characteristics of websites you are looking for in your customized order. And our expert will manually find websites that are not available in our inventory.

Can I change my password?

Yes, you can. Please go to your Account settings and click the “pencil” icon. After that, enter your current password and your new password. If you do not remember your password, you can reset it by clicking the “Forgot password?” hyperlink on the client authorization page.

What is an open offer?

Open offer is an offer you create for publishers who are ready to perform sponsored content services and match your criteria. It allows you to save time searching for relevant publishers, and, instead, to start getting sponsored content services on a regular basis. Once you create an open offer, you’ll start receiving publishers’ bids for it and will be able to choose those who suggest the most appropriate sites at the most appropriate prices.

How can I create an open offer?

To create an open offer you need to go to the "Open Offers" section by using the left-side menu in your client panel and click the “Create open offer” button. On the “Create an open offer” page you need to specify the main requirements for this new offer.

  • First, decide whether you want the offer to be available to all the publishers at Adsy. Otherwise, choose the important parameters: DA, Category, Country, Language, etc.
  • Then, choose the price you are ready to pay for the task (use the “Approximate price” field for that) or agree to consider any prices suggested by publishers (using the respective field “Totally open for publishers’ offers”). Think of a name for your open offer to find it later, provide the URL of the site you are promoting, and choose the type of service (as usual, you can order content placement or content creation and placement).
  • Lastly, provide some main requirements for the offer, but avoid sending your content here, you’ll have an opportunity to attach it after having chosen the publishers. At this stage, you only need to shortly explain the work you expect publishers to perform.

You have an option to make the offer active immediately if you have a minimum of $25 on your balance and start receiving bids from publishers. Or you can put it off by unchecking the box at the bottom of the page. This way the offer will be created, but won’t be visible to publishers until you decide so.

How do I follow the progress of my open offer?

When logged in, you can view the list of all your offers in the "Open Offers" section. Use filters to sort the offers, click the “More” button or the bids number to review the offer, see all the bids received for it, and act on them.

Can I choose several publishers for one open offer?

Yes, you can choose as many publishers as you want to work on the offer.

Can I use one open offer for several of my sites?

No, unfortunately, at the moment you can provide only one promoted URL in one open offer. Please create a separate open offer for a different website.

Can I temporarily stop my open offer?

Yes, you can do that if you don’t need any more bids from publishers. The fastest way is to find the offer in the "Open Offers" section and click the “Pause” button next to the offer information. Similarly, you can review the offer by clicking the “More” button and pause the offer when reviewing it.

Publisher's Frequently Asked Questions

How do I get started?

If you are interested in your website monetization, you need to sign up first. After that, when a window asking you to choose between Buyer’s interface or Publisher’s interface pops up, click the "Publisher" button. You will land on the "Tasks" section. However, you will not have any tasks from buyers unless you add at least one website. In order to do that please go to the "My Platforms" section and click the "Add website" button.

How can I add my website?

You have several options when it comes to adding a website. Follow these instructions to make the process hassle-free.

After you add a site you become a contributor. You can stay in this role and don’t confirm the site’s ownership - it won’t influence the site’s moderation process. Yet, if you want to confirm that you are a site owner, you can do this via two ways: 1) by adding a special file to your site’s root directory, or 2) by including a special code in the source code on your site’s main page (if the site’s ownership wasn’t confirmed by another publisher).

You can add one website or a list of sites.

If you proceed with a list, you MUST add every site’s URL on a new line. Otherwise, our system will be unable to check your sites correctly.

If you add a site’s list, you won’t see all the websites in the control panel immediately. That’s because we take the list for a review first. Based on the number of sites in the list the review process may take from a couple of minutes to a couple of days. Your sites will appear in the control panel one after another after passing a check. Once per day you’ll receive a letter with a number of the checked sites.

You will be able to add any amount of sites in a contributor role. Yet, only 100 of them will be visible to buyers. If you have added more, they will be on hold until you confirm your trustworthiness (by performing the tasks you receive from buyers).

To be available for a buyer to order, a site must be in the Approved and Active status. All the information regarding the site must be filled in as well.

As you add a site, you can fill in all the fields only if you are the first one to submit this website. Another possibility to do this is when you are confirming your ownership. In all other cases, the site will be pre-filled with some information shared by a contributor who first added the site or the site’s owner. And you won’t be able to edit this information.

What types of platforms can be added?

At this point, we are accepting websites and blogs only. However, adding other platform types (e. g., social media accounts) will be possible soon.

What are the requirements to websites?

Please note that we moderate all the websites manually so make sure your website meets all the requirements before adding it. Here is a list of requirements websites must meet:

  • Number of website pages indexed by Google must be no less than 50.
  • Age of domain must be no less than 6 months.
  • Domain Authority must be no less than 15.
  • Free web-hosting is forbidden.
  • Website must have unique, readable and frequently updated content.
  • Only limited amount of website space can be covered with advertising, and it must not disturb website visitors. Website must not have any intrusive advertising, pop-ups, pop-unders, click-unders, etc.
  • Websites that violate the laws of the USA are forbidden.
  • Websites that violate copyrights are forbidden.
  • Websites that do not conform to the public moral and ethical standards are forbidden.
  • Forbidden website categories:
    • Adult
    • Dating
    • Gambling
    • Sports betting
    • Competitive to Adsy services
    • Marketplaces
    • Binary options
    • Hacking, warez, cheat codes, unlicensed software
    • Occult and magical services
    • Sale of fakes
    • Smoking, cigarettes, tobacco, etc.
    • Alcohol
    • Weapon, arms, armament
    • Forums
    • Announcement marketplaces
    • Fraudulent activities
    • Financial pyramids
    • Forex trading
    • Medical websites without valid licences provided
    • Pharmaceutical goods, including, but not limited to dietary supplements, drugs, herbs, vitamins, sports nutrition, etc.

Moderation decision can be changed by Administration after website has been approved or rejected. Website can be rejected after previous approval if its quality has deteriorated, and it is no longer in conformity with existing moderation rules.

What should I do to confirm my website ownership?

There are two options to verify your website. The first one is to download a file and add it to your website root directory. The second one is to include our code in the source code anywhere on the main page of your website.

What do sites' statuses mean?

Pending Specification - this means you need to provide more information about your site. You can do this by pressing the “Edit” button,

Pending Moderation - while in this status, the site is awaiting to be reviewed for the compliance with Adsy's site requirements. (according to the clause # 5.21 of T&C),

Approved - this status means your site is visible to buyers and ready to get tasks from them,

Rejected - your sites appear here if they don’t meet the quality requirements,

On hold - that’s where your sites go when you surpass the 100 sites’ limit. This limit refers to the sites added in the contributor’s role. Hold will be gradually lifted when the contributor proves their ability to complete tasks and publish content on the added sites.

What types of services can I provide?

You can choose among 2 service types or provide both of them:

  • Content placement:

    Choose this service type if you are not ready to create content by yourself and you want to place buyer’s content on your website.

  • Content creation and placement:

    Choose it if you are eager to write articles according to buyer’ requirements and place them on your website. You can also determine what content types you are going to create:

    • Mini-post (up to 300 words and 1 hyperlink)
    • Article (from 300 to 1000 words and up to 2 hyperlinks)
    • Long article (more than 1000 words and up to 3 hyperlinks)
What are the differences between the contributor and site owner roles?

Contributor is a role you automatically get after you add a site or a list of sites. The websites’ number is not limited. Yet, only the first 100 of them will become available to buyers if you are in the contributor role. We will check and gradually lift the limit when you prove your ability to complete the tasks (by publishing content on the added sites).

You can also edit information about the sites you’ve added. Yet, notice that you will have limited access to this function. If the site was added before you or has an owner, you won’t be able to make some changes.

Site owner is a role that you need to select on your own. As soon as you add sites, you get the contributor role. To change it, go to “My platforms” and see the confirmation status - it will say “Contributor.” Click the link and follow the instructions that will appear in the new window.

Please note, if the site has a confirmed owner, the website ownership verification option will be closed.

After you confirm the site’s ownership, you get extended rights over the site. You will be able to make any edits to it. Also, buyers have more trust when they are working with site owners. So, this role gives you better chances to get tasks or win the bids in the “Open offers.”

Who sets prices?

You are the one who sets prices for the services you provide. Please set reasonable prices taking into account all the important quality characteristics of your website such as DA, Alexa Traffic Rank, monthly website traffic, etc.

What does each task status mean?

Task status indicates the work stage of your task. To work with tasks and see task details please click the "Details" button. While being worked on, your task moves from one status to another. Here is the explanation of each status name:

  • Your Acceptance:

    Task offer is pending your acceptance. Please accept or reject it within 5 days. Task payment is added to your reserved balance at this stage.

  • In progress:

    Task is in progress. Please perform it and send it for Buyer’s approval within 5 days. Once the task is performed, please click the "For approval" button. You will be asked to insert the URL of your website page where you have placed the content from the task. Without providing the correct URL you will not be able to send the task for approval.

  • Buyer’s Approval:

    Task is pending Buyer’s approval. You have the right to contact Adsy client support with a request to approve the task in case if:

    • Buyer returns the task for improvement more than 3 times
    • Buyer fails to send you improvement details in more than 3 days
  • Improvement:

    Task has been sent back to be revised by you. Please improve it within 3 days. Buyer can return you the task for improvement up to 3 times. After the third time, you will be able to request dispute. It means that the task will go for Adsy Administration arbitration.

  • Completed:

    Task was successfully completed. Task payment has been transferred from your reserved balance to your main balance.

  • Rejected:

    Task has been rejected by you or by Buyer.

In addition, you can see the list of all your tasks by choosing the "All" tab in the status line.

Can I communicate with buyers?

Yes, you can communicate with buyers via messages. However, such an opportunity opens when your tasks move to the "In Progress" status.

How can I withdraw my money?

At the moment withdrawals can be made to your PayPal account only. Please note that withdrawals can be requested only for tasks with the "Completed" status (i.e. task that has been approved by Buyer).

Minimum payout is 60 USD.

Payments are usually made from the 26th day of the current month to the 5th day of the next month. Make sure to request your payment until the 25th day of the current month.

The 7.9% commission applies when you make a withdrawal request. It consists of two parts:

  • 4% - this commission compensates your PayPal fee, which varies between 2.9%-6.4% and sometimes, even more, depending on the sum you withdraw. To save you at least part of these fees, Adsy will pay this fee during the payment process.

    Please note that PayPal states its fees to range between 2.9%-6.4%. In fact, after cross-border fees, flat-rate fees, and extra charges, it may rise to 4.5% and higher.

  • 3.9% - the commission that ensures Adsy’s growth and improvement. Though your withdrawal sum is deducted by 7.9%, we receive only a part of it (as we pay 4% straight to PayPal).

    To maintain quality services at Adsy and develop the platform we have to introduce this small fee. Let’s imagine you’ve earned $100 with Adsy. Our commission will be only $100*3.9%=$3.9. And for this tiny charge, you get effective communication with buyers. Moreover, you save lots of time you waste on correspondence and arrangement adjustments when you work on your own.

    This is your investment into a more successful and efficient promotion of your business. Thank you for being with us.

The 3.9% commission applies to the publishers who’ve joined Adsy after August 1 (including) 2018. Those joining before that time only have a commission of 4% to cover the PayPal fees.

What do different balance categories mean?

Main balance: Funds you have earned for completed tasks.

Reserved balance: Funds that have been reserved as a task payment.

Bonus balance: Extra funds that may be added for social network shares or during promotion campaigns.

If I want to promote my website at Adsy, can I switch to the buyer role?

Yes, you can easily switch between Buyer and Publisher interfaces within one user account.

How can I manage my notification settings?

In order to manage your notification settings please go to your Account settings and click the "Notification settings" tab. There you can set your preferences regarding the notifications you get via email and phone.

Can I change my password?

Yes, you can. Please go to your Account settings and click the “pencil” icon. After that, enter your current password and your new password. If you do not remember your password, you can reset it by clicking the “Forgot password?” hyperlink on the client authorization page.

What is an open offer?

Open offer is an offer created by Buyer that all publishers can see, and bid for it if they have qualified websites. An open offer is a bit different from a standard task at Adsy, as it allows you not to wait for buyers to send tasks directly to you, but to actively search for job opportunities.

What is a bid?

A bid is your intention to do the job specified in the open offer. Your bid always includes the site you will be using to perform an open offer and the price you request for the job.

How do I set my asking price correctly?

When bidding for an open offer you have two options. If a buyer sets an approximate price, you can bid a price that is close to it. And when a buyer is open to publishers’ offers, you can bid the price you think is appropriate. Keep in mind that a buyer will look for the best value for his money, so avoid setting too high prices if your site doesn’t show high-quality parameters.

Can I submit several of my sites for one open offer?

Yes, you can. If you have several sites that match buyer’s criteria, you’ll be able to bid for the offer with each of them.

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