FAQ

This page provides you with the answers to the most common questions buyers and publishers may have while using Adsy. Please check them and contact our support team at contact@adsy.com if you can’t find the answer you need.

Buyer's Frequently Asked Questions

How do I get started?

If you are interested in your website promotion, you need to sign up first. As soon as you do that, you will land on the "Verified publishers" section. There you can choose a publisher who will either place your content on their website or create content in compliance with all your requirements and then place it.

You can find the detailed instructions on how to work with Adsy in this tutorial.

We also recommend checking a detailed guide on how to choose reliable publishers to maximize your link building effort.

How do I choose a publisher?

Use filters to get a list of the most relevant websites. There are 16+ handy filters to help you with this goal.

We highly recommend working with Verified publishers.

Start from metrics like Completion rate, Avg Lifetime of Links, and Tasks with Initial Domain&Price. They will be 70%+ for the Verified publishers' list. Yet, setting these metrics to 90%+ gives even better chances of working with top performers.

Also, set the “Follow / No follow links” filter to Dofollow. Additionally, pick a category and Spam Score. Don't forget to pay attention to the Completion rate and publisher’s rating.

Then check the number of completed tasks. A cool tip is to choose new sites for future guest posting from publishers you already trust.

Setting the "Examples of work" filter will ensure you see actual publishers' works and know how qualitative they are.

We gathered detailed tips on how to choose a worthy publisher in the guide "Get Maximum of Your Link Building Campaigns with Adsy: Useful Tips to Use with Adsy Catalog," so make sure to study it scrupulously.

How are prices set?

All prices are set by publishers. Publishers themselves decide what types of service they are going to provide and set prices for them, and Adsy cannot influence them.

Please note that all prices are listed in Adsy credits. 1 credit equals 1 USD. You can purchase credits using any available payment method. Once Adsy credits are purchased, Adsy services are considered provided.

What does each task status mean?

Task status indicates the work stage of your task. To work with tasks and see task details, please click the "Details" button. At different stages of the work, your task's status will change. Here is what each status name means:

Draft:

The task has been created but hasn't been sent to Publisher due to the lack of money on your Balance. As soon as you get enough funds, you'll be able to send the task to Publisher.
Publisher’s Acceptance:

It is a new task pending the Publisher’s acceptance. It may take Publisher up to 3 working days to consider your offer. Once the task is sent to Publisher, task payment is transferred from your main balance to your reserved balance. Until the task is accepted you can reject it and then find it in the Rejected status.
In Progress:

Task is in progress now. Starting from this stage you can communicate with the Publisher via messages to specify all the task details and solve all the work issues that may arise. To access the messages section please click the “message” icon near the "Details" button.

You have the right to contact Adsy client support with a request to reject an assigned Publisher as a task performer if all the following conditions are met:
- the task has been in progress for over 10 calendar days
- Publisher does not respond to your messages
- there are no signs that Publisher is working on the task
Your Approval:

Task has been performed and sent for your approval. Please check it within 7 calendar days. Otherwise, it will be automatically approved by Adsy (if it meets all quality requirements). You can return the task to Publisher for improvement up to 3 times. After the third time, you are able to open a dispute. It means that the task will go for Adsy Administration arbitration.
Improvement:

Task is being revised by Publisher. It may take Publisher up to 3 days to improve it.
Completed:

Task was successfully completed. Task payment has been transferred from your reserved balance to Publisher’s main balance.
Rejected:

Task has been rejected by you or by Publisher.

In addition, you can see the list of all your tasks by choosing the "All" tab in the status line.

Can I communicate with publishers?

Yes, you can communicate with publishers via messages after your task moves to the "In Progress" stage.

What is the Tasks with Initial Domain rate?

The metric “Tasks with Initial Domain & Price” shows how often the posts are placed on the original domains publishers have assigned to the tasks and with the original price.

The rate is calculated in percentages from 0% to 100%. The higher the percentage is, the more trustworthy the publisher is. We recommend choosing publishers whose Tasks with Initial Domain is 90% and up.

This metric is extremely important if you require content and link placement on a specific site.

(You will also notice that we use different colors to mark the metric. You can learn more about it here.)

What is Avg lifetime of links?

This metric shows how long the links stay on the publisher’s site. We calculate it as the percentage of the time that has passed since the completion of the task.

It is also an average value of all the tasks completed by the publisher on a particular site. The bigger the percentage is, the better.

You will see this metric in the “Search for publisher” section (we recommend picking performers from the Verified publishers menu). We will show this percentage as per the chosen site. On the next page (after you press the “Buy post” button), you will see the percentage for every performer.

Choose publishers with a high percentage, as this ensures that they keep the links present on the sites. Our suggestion is to pick publishers whose metric is 90%+.

(You will also notice that we use different colors to mark the metric. You can learn more about it here.)

What is TAT?

TAT stands for the turn around time. It shows an average time from the moment a publisher receives the task until it is sent for the buyer’s review. The metric is calculated as an average value from all the publisher’s tasks received for a specific site.

What do the Average Completion rate, Tasks with Initial Domain and Price rate, and Average Lifetime of Links in the publisher’s profile mean?

We want to improve your experience with Adsy. So far, you have a variety of metrics that help you detect trustworthy publishers. Yet, we keep listening to your feedback so we add even more useful rates.

Now, as you click on the performer’s name and go to their account you can see not only their rating, number of performed tasks, and feedback from fellow buyers but also 3 metrics.

Please notice that these metrics can be calculated on the basis of a specific site (if there are sales from this site), or can be calculated on the basis of the average values for all sites in the publisher's account that have sales.

“Average Completion rate” will tell you the average completion rate of the publisher’s account based on the invites.
“Tasks with Initial Domain” is a metric that shows how often the posts are placed on the original domains publishers have assigned to the tasks. More details are here.
“Average Lifetime of Links” shows how long the links stay on the publisher’s site. We calculate it as the percentage of the time that has passed since the completion of the task. That will be the average “Avg lifetime of links” rate for the publisher’s account based on the invites.

Each metric varies from 0% to 100%.

Completion rate and Tasks with Initial Domain&Price with a rate under 50% are in the red zone.
Completion rate and Tasks with Initial Domain&Price with a rate that equals 50% and up to 70% are in the orange zone.
Completion rate and Tasks with Initial Domain&Price with a rate that equals or exceeds 70% and up to 100% are in the green zone.
Lifetime of Links with a rate under 70% is in the red zone.
Lifetime of Links with a rate that equals 70% and up to 85% are in the orange zone.
Lifetime of Links with a rate that equals or exceeds 85% and up to 100% are in the green zone.

Choose publishers with green indicators.

What payment methods are available?

There are four payment methods available right now. The minimum amount of money you can add to your balance is 25 USD.

1. Make a top-up with credit cards

2. Make a top-up with PayPal

After the first payment with PayPal, a PayPal Express Checkout subscription is created. It will allow you to make payments without logging in to your PayPal account every time.

3. Make a top-up with cryptocurrencies

You can also pay manually using any of the following cryptocurrencies:

Bitcoin (BTC)
Ether (ETH)
Tether (USDT)
Bitcoin Cash (BCH)
Stellar (XLM)
USD Digital (USD-D)

4. Fill up your balance using a bank wire transfer (the minimum top-up sum is $2,000).

Note: We do not store any of your sensitive credit card information on our servers; it stays with our merchant processor, authorized by VISA and Mastercard.

What is the Completion rate?

The completion rate is a special metric that is calculated for publishers. It’s a percentage that ranges from 0% to 100%.

The completion rate is calculated for a year (12 months). We will divide each year into quarters (that do not necessarily match the accounting quarters) and multiply each by the special coefficient. The closer the quarter to the current date is, the more important (or weighty) it is.

Completion rate = Tasks completion in the Q1*Q1 Coefficient+Tasks completion in the Q2*Q2 Coefficient+Tasks completion in the Q3*Q3 Coefficient+Tasks completion in the Q4*Q4 Coefficient

What’s essential, the completion rate is calculated separately for each site. That said, if a publisher has five sites, it won’t be an average number for all their sites. We will do the math for each source.

Also, you can notice that there is a completion rate number next to each site (e.g., up to 78.96%). That shows what is the highest measure for the particular site.

Recently, we display publisher- and site-based completion rates.

Please notice that the site(s) won’t be shown in “All publishers” if its completion rate is equal to or below 30%. The site(s) won’t be shown in “Verified publishers” if your completion rate is equal to or below 70%.

Let us show how we will display the publishers:

For instance, a publisher has five sites. Here are the initial parameters for the given sites. (We can count the completion rate in case there were sales on the site; if there were no sales, we could not do this. Usually, those sites are marked with the “new” sign.)

site1.com - completion rate: NEW
site2.com - completion rate: 70%
site3.com - completion rate: 10%
site4.com - completion rate: 10%
site5.com - completion rate: 10%

In this case, the average completion rate for this account will be 25%. We will show only the site with a completion rate that is higher than 30% - this condition applies to site 2. We won’t show other sites with completion rates that are equal to or lower than 30%.

As site 1 is new, we will calculate its completion rate based on the average rate for the whole account ((site 2 + site 3 + site 4 + site 5)/4). Its completion rate is 25%, and as it is below 30%, it won’t be displayed in All publishers.

This way, you see only qualitative sites with publishers who proved their ability to finish their tasks.

The completion rate is not affected by the following:

tasks declined by the buyer before they moved to the “In Progress” status,
tasks declined by the publisher with a reason marked as "Task falls into a forbidden category: gambling, casino, betting, ICO, etc." and "The promoted URL or content doesn't meet the platform's requirements."

Also, we will calculate an average completion rate. It will be counted as an average completion rate for each site in the publisher's account (publisher basis). This metric will be available to view in the publisher's account when you click the performer's name during the "Available performers for your task on" choice.

If I am not satisfied with a task performed by a publisher, can I get a refund?

All purchases are final and non-refundable. Please try to find common ground with a publisher by sending your task back for improvement with your comments.

If you have done that, but your task is still performed improperly, you can request a dispute and ask for a refund. We will examine the situation, and if the dispute is resolved in your favor, a refund will be made to your Buyer’s balance to be spent within the Adsy system.

How do I add funds?

Press the “Balance” sign on the menu on your left. Then click the “Add funds” button. Choose the preferred payment method on the pop-up window.

Follow the instructions on the pop-up window if applicable.

How do I create a task?

After you have chosen the site(s), click the "Buy Post" button. If there is more than one publisher ready to take on your order, you can pick one of them before you create your task. See the details on how you can create a task for a publisher.

Please check the "Get Maximum of Your Link Building Campaigns with Adsy: Useful Tips to Use with Adsy Catalog" to learn how you can choose the most trustworthy publisher.

You will be asked to create a task specifying all the necessary information. The moment you send it, the task is delivered to a publisher who can accept and start working on it or reject it.

Task payment will be transferred from your main balance to your reserved balance once you send the task.

What do different balance categories mean?

Main balance: Funds you have added through available payment methods.

Reserved balance: Funds that have been reserved as a task payment.

Bonus balance: Extra funds that may be added for social network shares or during promotion campaigns.

Who should you choose, the site owner or contributor?

When you have decided what site to choose, you proceed to pick the right performer. You will see two options: an Owner and a Contributor. So, whom to choose?

Owner status means you will work with the site owner. This option is usually more secure, as this performer has full control over the site and content placed on it. They decide what to publish, what to keep on the site, and so on.

Given this, the chances that your content with links will stay on the site longer and without changes are much higher.

Contributor status means that the performer has a right to publish content on the site. Yet, sometimes, contributors won’t have control when site owners decide to modify something on the site.

Nevertheless, if you choose publishers based on this guide, you can have more chances of successful placements.

What are My sites list(s) - Custom site lists?

Use custom site lists that will help you make your link building faster and more effective. You can already create favorite publisher lists, so get ready to do the same with sites.

You will see the special sign (list with a star) in the site’s information window. Click it to add the site to the favorite sites list.

Once you do this, it will appear in the “My sites list(s)” menu.

You will also see an arrow next to the sign. Press it to create custom lists for your preferred sites. Click “Create new list,” and the pop-up window will appear. Name your first favorite sites’ lists!

Alternatively, you can add, manage, and delete sites from your favorites lists directly from the “My sites list(s)” menu.

You will see the default list called “My first list” all the sites will be added there. Use the edit tool to rename this list.

You can press the “Create a List” button to make new lists.

Read how to create and manage sites lists in this tutorial.

Can I order content only?

Yes, you can! If you require quality content only, refer to Adsy’s article writing service.

If you are a registered member, log in to your account and press the "Content purchase" tab. Hit the “Order Article” button to get started.

Adsy provides an easy content purchase opportunity thanks to the intuitive interface. Complete all the required fields (marked with asterisks). Offer further information by completing other fields. That lets the writer create top-notch content for you.

After you send the task to the copywriter, you can monitor the progress on the “Content purchase” tab.

If I want to monetize my website at Adsy, can I switch to the publisher role?

Yes, you can easily switch between Buyer and Publisher interfaces within one user account.

Hover the mouse over the "Buyer" sign in the top right corner. When you see the drop-down menu, press the "Publisher" sign to switch the account.

What guarantees do you provide?

We guarantee you that the content is placed on the publisher's website with no alterations, and the URL you provided is present in the content.

Please read further in Terms & Conditions section 16 clause 6.12.

What is Favorites menu? Who are favorite publishers?

When using the Verified publishers or All publishers menu you will notice the star sign. It's placed on your right in the publisher's information window.

Press the star sign to add a publisher to "Favorites." Note that before adding the performer to favorites, it is hollow; after you click the star, it will become solid.

After you've added some publishers to your favorites, you can see them in the "Favorites" menu. Use this interface to see sites by your selected performers and buy posts from them.

You can also access your favorite publishers in the "Favorite publishers" list.

Check the detailed guide about adding publishers to and removing from "Favorites" here.

What is the “Total Traffic. Google Analytics” filter?

You will see a filter called “Total Traffic. Google Analytics.” You can use it if you are interested in the site’s traffic based on Google Analytics data.

Publishers use the latest GA version (4) to provide you with information about traffic country and source.

You can learn more about Total Traffic use in this guide.

How can I manage my notification settings?

In order to manage your notification settings please go to your Account settings and click the "Notification settings" tab. There you can set your preferences regarding the notifications you get via email and phone.

What should I do before I accept the task?

Before you approve the task, ensure you check the following:

If the anchors are correct,
If all links are present in the content,
The presence of link tags (nofollow/dofollow) - how to check this,
The presence of link tags (index/noindex),
If your guest post is placed on the right URL.

Running through these points will help you be confident about the results you get.

What do the "Content purchase" statuses mean?

Content purchase statuses indicate the work stage of your content order.

Draft - the task for content creation was created but not sent to a copywriter.
Copywriter’s Acceptance - Your article is pending the copywriter’s acceptance in this status.
In Progress - This status means the copywriter accepted your content purchase task. Copywriters can work up to five working days on your order. Then they send an article for your approval.
Your Approval - Here, you have a couple of options.
- Firstly, you can accept the article if you enjoy everything you see. That moves the task to the “Completed” status.
- Secondly, you can ask for an article revision. You have five calendar days after you receive the article to send it for revision. There is one free revision option available. That moves the order to the “Improvement” status.
- Thirdly, you can reject the order. To learn more about the procedure, refer to the T&C’s title 4.18.3.
Improvement - This status means your article is sent to a copywriter to improve some points you’ve stated. The copywriter has three working days to amend your article.
Completed - In this status, you can find all successfully completed articles.
Rejected - In this status, you can see the articles rejected by you or by the copywriter.

Can I transfer money to my publisher’s account?

No, unfortunately, it is not possible to transfer money from your buyer’s to your publisher’s account.

Can I change my password?

Yes, you can. Please go to your Account settings and click the “pencil” icon.

After that, enter your current password and your new password. If you do not remember your password, you can reset it by clicking the “Forgot password?” hyperlink on the client authorization page.

What does the owl sign next to the site and publisher mean?

Now, when you search for sites, you might notice the owl sign next to some of them. That means that an Adsy outreach specialist is available for this site.

This way, when you press the “Buy Post” button, you can find a performer marked with the owl. That’s our publisher.

Working with our outreach specialists makes you more confident about the results. That ensures your tasks will be placed on the needed domains at the stated price, timely, and backlinks stay live.

What is Writing & placement?

When you choose publishers, you will notice the “Writing & Placement” sign with a price next to it.

“Writing & Placement” means that the publisher is ready to write content based on your requirements and place it on the chosen site. The price reflects how much the publisher charges for placing content and writing it based on your requirements.

When you start creating the task, you will see the available content size the publisher offers. The first number of words, e.g., 1,000 will reflect the basic content size the publisher writes. If you are okay with this content length, you will see one price for "Writing & placement" in your order total.
You can choose another length (e.g., 1,500 words) if you need to. But keep in mind that the extra charge will be applied in this situation.

The final price you will see in your order total will differ. It will be made of “Writing & placement” and Extra-size content price.

For instance, the publisher charges $100 for “Writing & placement” of a 1,000-word article. You need 1,500 words. While the publisher charges $50 for writing an extra 500 words, you'll have to pay:
- $150 if you buy a 1,500-word article,

What is the difference between Ahrefs Organic Traffic and Similarweb Traffic and Total Traffic?

Adsy shows the site’s traffic based on Ahrefs, Similarweb, and Total Traffic (provided by publishers based on GA4). Yet, sometimes, the numbers could be different. Let’s figure out why.

Here’s how Ahrefs calculates Organic Traffic (quote).

We find all the keywords for which your target ranks in the top 100 organic search results
We estimate the search traffic your target gets from each of those keywords based on its ranking position, monthly search volume and our estimated CTR for that position
We sum up the traffic estimations of each keyword.

Remember to treat the organic traffic estimations in Ahrefs as precisely that: estimations.

Here’s why:

We don’t know all the possible search queries a page ranks for
Search volumes are just approximations – even Google doesn’t give exact values
Ranking positions are volatile and can change by the second
Our CTR estimations are also approximations based on our own CTR model.”

Ahrefs calculates Organic Traffic monthly (based on the last 30 days). The organic traffic of each keyword is calculated (at the respective ranking position).

Here’s how Similarweb calculates Traffic (quote).

There is no straightforward answer on Similarweb’s site, yet, it mentions:

“you'll find key total traffic metrics, including:

Search Volume: Monthly search average for the keyword or keyword list in Google.
Search Visits: Clicks on the search results, calculated as a monthly average.”

It also adds:

“Similarweb uses a sample of data to generate the estimations and insights you see on Similarweb. Thus, for websites with a small number of visits, our estimations will not be as statistically significantly accurate. As a general rule, for websites with over 100K monthly visits, we are more confident in our estimations.”

As mentioned above, Similarweb provides monthly traffic.

Here’s how Google Analytics 4 calculates Total Traffic (quote).

"The Traffic acquisition report provides cross-channel traffic source dimensions, a special set of product-agnostic dimensions that help you dig into how you acquire users.

These cross-channel traffic source dimensions provide information across organic and paid traffic sources, google-paid sources and third-party paid sources, buying platforms (e.g., Google Ads, Display & Video 360, Search Ads 360), and publisher or inventory sources (e.g., Google Search, YouTube).

You have the option to collect traffic-source data by manually tagging your destination URLs, or by creating integrations between Analytics and your ad platforms (e.g., Google Ads, Search Ads 360, or Display & Video 360) and using the auto-tagging feature available with those integrations."

What is a Security deposit?

Security deposit shows that a publisher is ready to reimburse a buyer if their guest post is edited or deleted after their approval.

If you see a publisher with a green shield sign, that means this performer has secured a security deposit that exceeds the service price.

E.g. if the chosen publisher’s service costs $250 and they have a security shield next to their name, that means they have made a security deposit that is $250+.

Thanks to this, you can be sure you don’t lose your money in case the link is deleted.

Publisher's Frequently Asked Questions

How do I get started?

If you are interested in your website monetization, you need to sign up first. After that, when a window asking you to choose between Buyer’s interface or Publisher’s interface pops up, click the "Publisher" button.

After landing on the "My Platforms" section, click the "Add website" button to start your journey.

Get more information about how to get started in the tutorial.

How can I add my website?

You have several options when it comes to adding a website. Follow these instructions to make the process hassle-free.

You can add one website, a list of sites, or upload a file with sites.

If you proceed with a list, you MUST add every site’s URL on a new line. Otherwise, our system will be unable to check your sites correctly.
If you add multiple sites (be it a manual input via a list of sites or upload via file), you won’t see all the websites in the control panel immediately. That’s because we take the list for a review first. Based on the number of sites in the list the review process may take from a couple of minutes to a couple of days. Your sites will appear in the control panel one after another after passing a check. Once per day, you’ll receive a letter with a number of the checked sites.

You will be able to add any amount of sites (notice that you can add up to 30,000 sites when adding via file). Yet, only 100 of them will be visible to buyers. If you have added more, they will be on hold until you confirm your trustworthiness (by successfully performing at least five tasks you receive from buyers).

To be available for a buyer to order, a site must be in the Approved and Active status. All the information regarding the site must be filled in as well.

As you add a site, you can fill in all the fields only if you are the first one to submit this website. Another possibility to do this is when you are confirming your ownership. In all other cases, the site will be pre-filled with some information shared by a contributor who first added the site or the site’s owner. And you won’t be able to edit this information.

Please read more about site addition in this guide.

After you have added the sites, you can proceed as a site owner (and we recommend choosing this role). You can confirm ownership in three ways:

1) by adding a special file to your site’s root directory, or
2) by including a special code in the source code on your site’s main page (if the site’s ownership wasn’t confirmed by another publisher).
3) by connecting Google Analytics (version 4) to your site. Read the guide here.

This status gives you more control over the site - and allows you to make modifications to the site. Also, we will show you above other performers to buyers.

Anyway, you can earn even if you don't own the site and only have the right to place content there and continue as a contributor. In this case, we will ask you to pass moderation. You will need to do this one time for your account.

Please learn more about site owner and contributor statuses in this guide.

What types of platforms can be added?

You can add websites or blogs to Adsy inventory. To do it, go to My platforms - My websites. Read “How to work with this page?” to learn more about this feature.

Additionally, you can add social media accounts by going to My platforms - My social media. Check “How it works” to learn more about this feature.

How to upload and update sites via file

We have renewed the “Upload via file” interface. Now, it is a more convenient and complete space, where publishers can add and also update sites when uploading them via csv or xlsx file.

Please check this article for detailed instructions on how to use this interface.

What are the requirements to websites?

Please note that we moderate all the websites manually so make sure your website meets all the requirements before adding it. We have two sets of requirements websites must meet (note that only one of the cases will be applied). We apply one of them to your sites.

Case 1. Your sites will have a successful outcome if:

Number of website pages indexed by Google is over 100.
Your site's Ahrefs Organic Traffic is over 10,000.

But what if your site does not meet these requirements? Then, we will apply the following conditions.

Case 2. Your sites will have a successful outcome if:

Number of website pages indexed by Google must be no less than 50.
Domain Authority or Domain Rating must be no less than 15.
The MOZ Spam Score of a website can be no more than 30%.
Free web-hosting is forbidden.
Website must have unique, readable, and frequently updated content.
Only a limited amount of website space can be covered with advertising, and it must not disturb website visitors. The website must not have any intrusive advertising, pop-ups, pop-unders, click-unders, etc.
Websites that violate the laws of the USA are forbidden.
Websites that violate copyrights are forbidden.
Websites that do not conform to the public moral and ethical standards are forbidden.
Forbidden website categories:
- Adult
- Dating
- Gambling
- Sports betting
- Competitive to Adsy services
- Marketplaces
- Binary options
- Hacking, warez, cheat codes, unlicensed software
- Occult and magical services
- Sale of fakes
- Smoking, cigarettes, tobacco, etc.
- Alcohol
- Weapon, arms, armament
- Forums
- Announcement marketplaces
- Fraudulent activities
- Financial pyramids
- Forex trading
- Medical websites without valid licences provided
- Pharmaceutical goods, including, but not limited to dietary supplements, drugs, herbs, vitamins, sports nutrition, etc.

Moderation decisions can be changed by the Administration after the website has been approved or rejected. The website can be rejected after previous approval if its quality has deteriorated, and it is no longer in conformity with existing moderation rules.

What do sites' statuses mean?

Pending specification - this means you need to provide more information about your site. You can do this by pressing the “Edit” button,

Pending indexation - this means we are still collecting the parameters for the site(s) or other reasons may apply,

Pending moderation - while in this status, the site is awaiting to be reviewed for the compliance with Adsy's site requirements. (according to the clause # 5.21 of T&C),

Approved - this status means your site is visible to buyers and ready to get tasks from them,

Rejected - your sites appear here if they don’t meet the quality requirements,

On hold - that’s where your sites go when you surpass the 100 sites’ limit. This limit refers to the sites added in the contributor’s role. Hold will be gradually lifted when the contributor proves their ability to complete tasks and publish content on the added sites.

Who sets prices?

You are the one who sets prices for the services you provide. Please set reasonable prices taking into account all the important quality characteristics of your website such as DA, Alexa Traffic Rank, monthly website traffic, etc.

What are the differences between the contributor and site owner roles?

Contributor is a role you automatically get after you add a site or a list of sites. The websites’ number is not limited. Yet, only the first 100 of them will become available to buyers if you are in the contributor role. We will check and gradually lift the limit when you prove your ability to complete the tasks (by publishing content on the added sites).

You can also edit information about the sites you’ve added. Yet, notice that you will have limited access to this function. If the site was added before you or has an owner, you won’t be able to make some changes.

Please note that the contributor status requires a moderation process. Read more about this here.

Site owner is a role that you need to select on your own. As soon as you add sites, you get the contributor role. To change it, go to “My platforms” and see the confirmation status - it will say “Requires moderation.” Press it, then click the "+" sign next to one of your sites, and choose the "Confirm ownership" button.

Or you can notice the "Are you owner? Confirm ownership" sign in the site's field. Click the sign and follow the instructions that will appear in the pop-up window.

Please note, if the site has a confirmed owner, the website ownership verification option will be closed.

After you confirm the site’s ownership, you get extended rights over the site. You will be able to make any edits to it. Also, buyers have more trust when they are working with site owners.

What should I do to confirm my website ownership?

There are three options to confirm ownership of your website.

The first one is to connect Google Analytics (version 4) to your site. Read the guide here.
The second one is to download a file and add it to your website's root directory.
The third one is to include our code in the source code anywhere on the main page of your website.

What does each task status mean?

Task status indicates the work stage of your task. To work with tasks and see task details please click the "Details" button. While being worked on, your task moves from one status to another. Here is the explanation of each status name:

Your Acceptance:
Task offer is pending your acceptance. Please accept or reject it within 3 working days. Task payment is added to your reserved balance at this stage.
In progress:
Task is in progress. Please perform it and send it for the Buyer’s approval within 10 calendar days. Once the task is performed, please click the "For approval" button. You will be asked to insert the URL of your website page where you have placed the content from the task. Without providing the correct URL you will not be able to send the task for approval.
Buyer’s Approval:
Task is pending Buyer’s approval. You have the right to contact Adsy client support with a request to approve the task in case if:
- Buyer returns the task for improvement more than 3 times
- Buyer fails to send you improvement details in more than 7 calendar days
Improvement:
Task has been sent back to be revised by you. Please improve it within 3 days. The buyer can return you the task for improvement up to 3 times. After the third time, you will be able to request a dispute. It means that the task will go for Adsy Administration arbitration.
Completed:
Task was successfully completed. Task payment has been transferred from your reserved balance to your main balance.
Rejected:
Task has been rejected by you or by Buyer.

In addition, you can see the list of all your tasks by choosing the "All" tab in the status line.

Can I communicate with buyers?

Yes, you can communicate with buyers via messages. However, such an opportunity opens when your tasks move to the "In Progress" status.

What are Content placement and Writing & placement?

Adsy introduces a new way you set service types you are ready to provide.

The first one is called “Content placement” and it basically stays equal to what you’ve offered before - placing buyer’s content on your site.

Choose this service type if you wish to place buyer’s content with links on your site and keep it there permanently. Don’t forget to state the price you charge for this.
The second service type is called “Writing & placement.” By choosing this service type, you agree to write an article according to the buyer’s requirements and place it on your website permanently. Please state the price you request for content placement and writing.

Remove the tick in the “Content placement” checkbox and leave it only in the “Writing & placement” checkbox if you wish to accept and place content specifically written by you.
The sub-service “Extra-size content writing (as per 500 words)” shows up only if you choose to provide the “Writing & placement” service. State the price you want to charge if you need to write content that exceeds the number of words you've stated in the "Basic content size."

Provide your price solely for writing an extra 500 words. For example, every extra 500 words can cost $50 and you charge $100 for “Writing & placement” and choose your "Basic content writing" at 1,500 words. In this case:
- if the buyer needs 2,000 words, they pay $150,
- if the buyer needs 2,500 words, they pay $200.

Make sure to keep all your prices updated. You can do this on the “Upload via file” or “My websites” pages.

Why is my account paused? How can I resume it?

We can automatically pause your account based on various reasons (e.g., if we notice that your tasks are not completed and get rejected because of the overdue).

You can resume your account, but some conditions might apply.

1. If you get 1 auto pause during the 90-day period, you can resume your account whenever you wish.

2. If you get 2 auto pauses during the 90-day period, you can resume your account on the next day after the pause date.

3. If you get 3 auto pauses during the 90-day period, you can resume your account on the 3rd day after the pause date.

4. If you get 4+ auto pauses during the 90-day period, you can resume your account after 1 week after the pause date.

Please note that the pause date will be stated in the notification message.

Also, this message contains the link that allows you to resume your account. Yet, will be able to resume your account on the same day if your condition falls under point number one. Any other case will make you wait the required number of days to set your account back live.

If I want to promote my website at Adsy, can I switch to the buyer role?

Yes, you can easily switch between Buyer and Publisher interfaces within one user account.

To log in to the buyer account hover over the publisher sign in the top right corner and press the "Switch to Buyer" sign.

Can I transfer money to my buyer's account?

Yes, it is possible to transfer money from your publisher to your buyer account. To do this, go to Balance and press the “Transfer funds” button.

You will be able to transfer any amount (yet not exceeding your available balance). The money in a pending withdrawal request won't be available for a transfer.

Please note that once you transfer your money from your publisher to your buyer account, this transaction will be irreversible. You WON'T be able to transfer the money back from your buyer to your publisher account.

What does the Pending indexation status mean?

There’s a new status for your sites - Pending indexation. What does this mean? In case if you see your site(s) in this status, it means:

you haven’t stated the language for your (site(s), or
you haven’t stated the category for your site(s), or
your site(s) might not have been indexed, so we are still waiting for the results before moving them to the next status.

Please check if your site(s) have the information about the language and category, and if yes, allow us some more time to collect other parameters for your URL(s).

What is the Demand map?

You can notice the “Demand” tab on the menu on your left. How can you use this feature?

If you want to get more orders from buyers - that’s how the “Demand” map can help you! Once you click the tab, you land on the Demand map page.

Firstly, attentively read the “How it works” tip to understand how to utilize this feature in the best way possible.

Scroll down the page to see the Demand graph. You can set the “Data range” that helps you sort the demand for sites based on the following:

180 days,
90 day,
30 days.

So far, you can check the buyers’ demand for sites based on geography - that’s why the name of the graph is “By Country.”

If you want to increase your chances of getting more orders, detect the highest demand bar on the graph.

For example, you see that the demand bar for the United States is the highest. That means that buyers require more sites with traffic from the US.

Your goal is to add more sites that operate in the US and get visits within this GEO. This way, you become more visible to buyers and get more chances to increase the number of your orders.

Of course, we urge you to add only quality sites and those where you have permission to publish guest content.

N.B. The “Demand” map grows your chances of receiving more orders. Yet, remember that only buyers decide with whom to work. Adsy cannot influence their choice.

Read in more detail at Tutorials - Demand Map.

How can I manage my notification settings?

Can I change my password?

Yes, you can. Please go to your Account settings and click the “pencil” icon. After that, enter your current password and your new password. If you do not remember your password, you can reset it by clicking the “Forgot password?” hyperlink on the client authorization page.

What does the Google Analytics button in the site's information field mean?

After you’ve added your sites and checked them in the “My websites” menu, you will notice the Google Analytics button next to the “Edit” button.

You can hover over it to read more information about this option. But basically, after clicking it you will be able to connect Google Analytics (version 4) to your sites (even if you don’t own them).

Why might you want to connect GA4 to your sites? Because you get some benefits compared to contributors who haven’t done this:

You will rank higher in the inventory. We will show you higher than other contributors who haven’t connected GA (but lower than a site owner).
You will get credits for providing Google Analytics. Once the buyer checks Google Analytics for the site, they will see your name as the publisher who has provided access to the site’s data. Buyers can click your name to check your profile (and give you tasks if they wish to).

Read more about GA4 connection in this guide.

How do I get to Verified publishers?

After you add your sites and confirm ownership or pass moderation as a contributor, your site's main metrics (Completion rate, Avg lifetime of links, and Tasks with the Initial Domain&Price) receive the “N/A” tag.

The first list of publishers where you normally appear is “All publishers.” To be transferred to the “Verified publishers,” your metrics (Completion rate, Avg lifetime of links, and Tasks with the Initial Domain&Price) have to be equal to or more than 70%.

You need to:

Perform all your tasks and do not reject them (all rejects, except "Task falls into the forbidden category..." or "The promoted URL or content doesn't meet the platform's requirements," will decrease your Completion rate),
Ensure that all content with links stays on the site where you publish content (that’s what Avg lifetime of links metric is for),
Place the provided or created content on the site(s) the buyer has chosen. If you try to change the domain or the price, we will decrease your Tasks with the Initial Domain&Price metric.

That said, if you perform your tasks qualitatively, your metrics will grow. As soon as all of them are 70%+, we will show your site in the “Verified publisher.”

Yet, there’s one more option to get to “Verified publishers.” You have to be a confirmed site owner, and its metrics can have the “N/A” tag. (Yet, you need to keep them equal to or higher than 70% to continue staying in the “Verified publishers” list.)

How can I withdraw my money?

Withdrawals can be made to your PayPal account. Please note that withdrawals can be requested only for tasks with the "Completed" status (i.e., a task that has been approved by Buyer).

The minimum payout is 60 USD.

Payments are usually made from the 1st to the 7th day of the current month or from the 15th to the 22nd day of the current month. Make sure to request your payment by the 1st* of the next month (to get your payment during the 1st-7th) or by the 15th* (to get your payment during the 15th-22nd).

*not including these dates

The following commissions apply when you make a withdrawal request:

PayPal

You need to pay a 7.9% commission when you make a withdrawal request via PayPal. It consists of two parts:

4% - this commission compensates your PayPal fee, which varies between 2.9%-6.4% and sometimes, even more, depending on the sum you withdraw. To save you at least part of these fees, Adsy will pay this fee during the payment process.

Please note that PayPal states its fees to range between 2.9%-6.4%. In fact, after cross-border fees, flat-rate fees, and extra charges, it may rise to 4.5% and higher. The same 4% commission applies to all the other methods of withdrawal to cover the transaction fee.
3.9% - the commission that ensures Adsy’s growth and improvement. Though your withdrawal sum is deducted by 7.9%, we receive only a part of it (as we pay 4% straight to PayPal).

To maintain quality services at Adsy and develop the platform we have to introduce this small fee. Let’s imagine you’ve earned $100 with Adsy. Our commission will be only $100*3.9%=$3.9. And for this tiny charge, you get effective communication with buyers. Moreover, you save lots of time you waste on correspondence and arrangement adjustments when you work on your own.

This is your investment into a more successful and efficient promotion of your business. Thank you for being with us.

The 3.9% commission applies to the publishers who’ve joined Adsy after August 1 (including) 2018. Those joining before that time only have an applicable commission (based on the chosen payment method) to cover the transaction fees.

Withdrawals in USDT are limited to specific cases only.

What do different balance categories mean?

Main balance: Funds you have earned for completed tasks.

Reserved balance: Funds that have been reserved as a task payment.

Bonus balance: Extra funds that may be added for social network shares or during promotion campaigns.

How can I get my first (or more) orders?

First of all, we want to say that only buyers decide with what publishers to work. We cannot influence their decision and make them choose you as a performer for their tasks.

Yet, there are some ways to increase your chances of getting your first order or more orders:

Add more sites.

Work on your completion rate.

Add your name and show great results.

your name

Improve your site’s metrics.

Revise your prices.

Add security deposit.

Add examples of works.

Do your best to show impressive performance. That will make you more attractive to buyers as, after all, it’s only up to them with whom to work.

What does On hold mean?

When you add many sites (over 100), some conditions will apply.

That means we will first check and release 100 sites that fit our Terms&Conditions from the “On hold” status.

After you start getting tasks for your active and approved sites, you will receive metrics for your account/sites and also rating. As we see positive dynamics and that you perform the incoming tasks, we will gradually release more and more sites from the “On hold” status.

Please note that you have to perform five or more tasks successfully so that we release the next 100+ sites from the "On hold."

What is moderation?

Moderation is a special procedure that a contributor is required to pass. It lies in the following actions:

You add your sites via any convenient way (“List of sites” or “Upload via file (add/update)”),
Our team checks them in compliance with our Terms & Conditions,
If your sites fit the requirements, you will see them in the “All” tab.

Please note that in order to start the moderation process, you need to have 50+ approved sites.

If you fit the requirements, press the “Requires moderation” sign on the right top. The new window will open.

Please note that you need to pass moderation only once for your account.

Choose any site from the listed URLs on this page, press the “+” sign, and then click the “Pass moderation as a Contributor” button.

The next page with the Moderation form will appear. We kindly ask you to fill it out as detailed as possible.

You can find a full guide on how to start the moderation process with instructions and screenshots in this article.

What is W-8 and W-9 form?

W-8 is a tax form that non-US individuals have to complete to confirm they are not US citizens.

W-9 is a tax form that US individuals have to complete to confirm their TIN (Tax Identification Number).

When do I get my payment? I sent my request but still didn’t receive my money

As you know, Adsy lets you withdraw money twice per month. You can find the mechanics and all the fees here.

Yet, we want to make everything as clear as possible. So, let’s give some examples. Imagine, it’s August now. That means there are two pay-out periods from the 1st to the 7th of August and from the 15th to the 22nd of August.

You want to receive your payment from the 1st to the 7th of August.

You want to receive your payment from the 15th to the 22nd of August.

Send your request ONE TIME only for the chosen payment period. Your payment will arrive within the chosen period.

Even if you don’t see your payment exactly on the 15th day of the month, for example, do not worry. It can arrive on any date from the 15th to the 22nd day of the month.

How do I change the task URL if I cannot place content on the originally stated site? (Offer replacement)

Firstly, we ask you to enlist only those sites where you can publish content, and it will stay there (including backlinks and anchors).

Yet, if it happens that you need to make a change and offer a new URL to the buyer, we have a procedure for it.

Go to “Tasks” - “Completed” and press the three dots button.

The extended menu for this task will open. You will see the “Offer replacement” button you should click to suggest new options.

Choose multiple variants to offer to buyers. It’s better to suggest new replacement sites that are similar to the original one.

You can read more about the Offer replacement feature here.

Why was money from my balance deducted?

You noticed that the sum you earned for a certain task(s) was withdrawn from your balance. Firstly, check your inbox. Most probably, you received a letter that explains why we deducted money from your account.

The reason for deduction was that our system noticed that the URL(s) and/or anchors for your task(s) are missing on the provided task placement URL(s). As you can see, we ask you to restore the links within seven calendar days. You can also suggest site replacement if you cannot return the post or link live. Yet, do this via the “Offer replacements” option.

Please notice that we deduct the money from your balance temporarily. If you manage to restore the link(s) within the given time, you will receive your money back. If you fail to do this, the sum will be permanently transferred to the buyer’s balance.

What does Moderation Requires mean?

This means that you decided to proceed as a contributor, and your account has to pass moderation.

It is the requirement you have to fit so that your sites become visible to buyers.

You can read more about moderation here.

When can I get money from the Reserved balance?

You can get your funds transferred from the Reserved to the Main balance as soon as you finish your task. With that said, perform your tasks timely and qualitatively to get them transferred to your Main balance as fast as possible.

As you have a minimum of $60 on your Main balance you can request a withdrawal.

What is “Examples of works”? Why should you add them?

Get more chances to receive more orders by adding examples of your works for the platforms you enlist!

We will show you higher than other publishers in the “Available performers for your task” to give you more exposure.

Here’s how you do this.

1. If you add a new site, fill in the special box that asks you to provide content examples.

2. If you have already added some sites, go to My websites, and press the “Edit” button. Then, go to the special box and paste links to your examples.

Please ensure the examples of your works match the platform’s URL.

What is a Security deposit?

Security deposit is a special fund you make to show buyers that you are ready to reimburse them if the guest post is edited or deleted after the buyer’s approval.

This deposit shows buyers you are a trustworthy performer. With its help, you become more attractive and have more chances to get a bigger number of tasks.

The minimum deposit amount is $100. You can make it by clicking the “Security deposit” button in the top right corner. Or you can go to the “Balance” tab on the menu and click the “Make the deposit” button.

Yet, we encourage you to add a security deposit in an amount that exceeds your most expensive service type. E.g. your priciest content creation and placement service costs $200. This means you need to transfer $200 or more to your security deposit.

This ensures we mark you with a special label, and buyers will see that you are a reliable performer. Security deposit label increases your chances of being chosen by buyers.

We will also release all your sites from the “On hold” status even if you decide to add over 100 of them.

What if you transfer only the minimum acceptable amount of $100?

Let’s assume that you secure $100 to reimburse the buyer. This is how we will label you:

E.g. your content placement costs $25 - in this case, we will mark you with a security deposit label,
E.g. content placement costs $120 - in this case, we will not mark you with a security deposit label.
E.g. your writing & placement cost $50 - in this case, we will mark you with a security deposit label,
E.g. your writing & placement cost $150 - in this case, we will not mark you with a security deposit label.

*Please be aware that we will first deduct money from your main balance in case the link or a page is missing for the Task placement URL. The sum can be partially deducted from the security deposit only if you have insufficient funds. Refer to the "Security deposit" as 'frozen funds' that show your reliability to buyers. Anyway, if you decide to stop being our publisher we will return this deposit to you after we assure the links and content stays on the Task placement URL for at least three months.

Why should I complete W-8 and W-9?

We have some updates regarding the payouts for publishers. If your total withdrawal sum (for your account) has surpassed $600 or a one-time withdrawal surpasses $600, we’ll ask you to fill out the W-8 or W-9 form.

You will see the form once you go to the Balance menu and press the “Request Withdrawal” button. The forms have to be filled out regardless of the chosen payment methods.

W-8 is a tax form that non-US individuals have to complete to confirm they are not US citizens.

W-9 is a tax form that US individuals have to complete to confirm their TIN (Tax Identification Number).

Why should you use the Reject task option?

Tasks’ rejects influence the completion rate metric. That’s why some publishers think it’s better to wait until the task will overdue and get automatically rejected.

Yet, this is not the case. Doing nothing will decrease your completion rate, and if it drops under 30%, your account will be restricted.

While choosing some of the Reject reasons from the list decreases the completion rate, some are worth using.

As such, if the tasks violate your site policies/requirements or the promoted URL falls under the restricted category, choose either "Task falls into the forbidden category..." or "The promoted URL or content doesn't meet the platform's requirements." These two reject reasons WON’T decrease your completion rate.

Once again, if you have other reasons to decline the tasks - choose one from the list. But be ready for your completion rate to decrease.

If you want to keep your Completion rate high - accept all the incoming tasks (the only exceptions are the two cases we’ve described earlier). To avoid rejects, ensure you are able to place content on the enlisted sites, all prices are up-to-date, and link type (dofollow or nofollow) is stated correctly.

Why can I not request a withdrawal?

Do you experience the situation when you press the “Request Withdrawal” button and see the “The withdrawal process is in progress. You cannot request withdrawal now…” notification?

That means the withdrawal option is closed during this period as we are currently making payments to fellow publishers.

As you can see, we explain further in this notification when the withdrawal request process will be open.

Please check this information attentively in the notification! Let’s imagine that it’s February now, and you are trying to make the withdrawal request on the 17th of February. But this clashes with the payment period (which is from the 15th to the 22nd of February). That’s why you see the following information in the second part of the notification:

“It'll be possible to send a withdrawal request from the 23rd to the 29th of February to receive your payment from the 1st to the 7th of March."

So, return back on the dates when placing the withdrawal request will be possible.

What do the Average Completion rate, Tasks with Initial Domain&Price, and Average Lifetime of Links in your account mean?

You might have noticed new metrics in your account. Let us tell you what they mean in more detail.

“Average Completion rate” will tell you the average completion rate of the publisher’s account based on the invites. When your completion rate is 30%+, we will show your sites in the “All publishers” list. When your completion rate is 70%+, your sites will be shown in the “Verified publishers” list. As soon as this metric drops under 30% we will restrict all new sales from your account.
“Tasks with Initial Domain&Price” is a metric that shows how often the posts are placed on the original domains publishers have assigned to the tasks. When your Tasks with Initial Domain&Price is 50%+, we will show your sites in the “All publishers” list. When your Tasks with Initial Domain&Price is 70%+, your sites will be shown in the “Verified publishers” list. As soon as this metric drops under 50%, we will restrict all new sales from your account. More details are here.
“Average Lifetime of Links” shows how long the links stay on the publisher’s site. We calculate it as the percentage of the time that has passed since the completion of the task. That will be the average “Avg lifetime of links” rate for the publisher’s account based on the invites. When your Average Lifetime of Links is 70%+, we will show your sites in the “All publishers” list and in the “Verified publishers” list. As soon as this metric drops under 70%, we will restrict all new sales from your account.

Each metric varies from 0% to 100%.

Completion rate and Tasks with Initial Domain&Price with a rate under 50% are in the red zone.
Completion rate and Tasks with Initial Domain&Price with a rate that equals 50% and up to 70% are in the orange zone.
Completion rate and Tasks with Initial Domain&Price with a rate that equals or exceeds 70% and up to 100% are in the green zone.
Lifetime of Links with a rate under 70% is in the red zone.
Lifetime of Links with a rate that equals 70% and up to 85% are in the orange zone.
Lifetime of Links with a rate that equals or exceeds 85% and up to 100% are in the green zone.

Do your best to keep your metrics green. That ensures you provide qualitative services and more buyers will be attracted to your account.

What is the completion rate?

The completion rate is a special metric that is calculated for publishers. It’s a percentage that ranges from 0% to 100%.

Completion rate = Tasks completion in the Q1*Q1 Coefficient+Tasks completion in the Q2*Q2 Coefficient+Tasks completion in the Q3*Q3 Coefficient+Tasks completion in the Q4*Q4 Coefficient

What’s essential, the completion rate is calculated separately for each site. That said, if you have five sites, it won’t be an average number for all your sites. We will do the math for each source.

Recently, we display publisher- and site-based completion rates.

Let us show you how we will display your sites to buyers:

For instance, you have five sites. Here are the initial parameters for the given sites. (We can count the completion rate in case there were sales on the site; if there were no sales, we could not do this. Usually, those sites are marked with the “new” sign.)

site1.com - completion rate: NEW
site2.com - completion rate: 70%
site3.com - completion rate: 10%
site4.com - completion rate: 10%
site5.com - completion rate: 10%

The completion rate is not affected by the following:

tasks declined by the buyer before they moved to the “In Progress” status,
tasks declined by the publisher with a reason marked as "Task falls into a forbidden category: gambling, casino, betting, ICO, etc." and "The promoted URL or content doesn't meet the platform's requirements."

That said, if you need to reject the task based on the following two rejection reasons - do this, there's no harm to your completion rate.

What is activity status?

When you log in to your account, you might notice the “Activity status sign” in the top right corner in the My profile and My rating & reviews sections and when hovering over the “Publisher” sign.

When you see the green color and the toggle is on the right, your account is up and running. That means buyers can see your sites in “All publishers” or “Verified publishers.”

When you see the red color and the toggle is on the left, your account is on pause.

Why is my account on pause?

If we notice that your tasks are not completed and get rejected because of the overdue, we can pause your account. That means your sites won’t be shown to buyers, and they won’t be able to send you tasks. Pausing your account prevents you from decreasing the completion rate.

Some conditions apply when your account is on the automatic pause. Read more here.

You can also set your account to pause manually. If you understand that you have too many tasks or want to take a break, you can pause your account. In this case, you won’t get new tasks, and your completion rate won’t drop because of the overdue.

In both cases, you can resume your account manually. Simply pull the toggle to your right.

N.B. Even if your account is on pause, you can still work on your current tasks and make withdrawal requests.

Why was my account restricted?

Your account can be temporarily restricted due to the Сompletion rate metric decrease.

That means your metric is below 30% right now.

You can reject tasks without harming your Completion rate in two cases: if the reject reasons are "Task falls into the forbidden category..." or "The promoted URL or content doesn't meet the platform's requirements."

Other reject reasons can decrease your Completion rate. That’s why your need to perform the tasks you receive from buyers.

Also, don’t leave the tasks you don’t want to perform or can’t perform till they are overdue. It will still decrease your rate.

Your account can be temporarily restricted due to the Tasks with Initial Domain & Price metric decrease.

That means your metric is below 50% right now.

That happened because you changed the original task placement URL or price too often. We ask you to list only those sites where you can guaranteedely place content and be transparent with your prices.

Your account can be temporarily restricted due to the Average Lifetime of Links metric decrease.

That means your metric is below 70% right now. Learn why this metric dropped here.

If links disappear from the task placement URLs, you receive letters where we ask you to restore them. If you don’t do this, your Average Lifetime of Links metric drops. The only way to keep this parameter 70%+ is to ensure your links stay live.

Though your account is restricted you can still perform current tasks (if any). If you perform them timely and qualitatively we will re-calculate your metrics. Successful task performance can lead to the metric growth and, accordingly, your account resume.

Your account can be temporarily restricted due to detected multi-accounting.

That means you run many accounts which are attached either to one email address or various IP locations. According to clause 5.23 of ToS, publishers are not allowed to have multiple accounts.

In order to have your account resumed, merge all your accounts into one account or delete the accounts you don’t use. After that, contact us to notify that you now have only one account.

N.B. You can still work on your current tasks and request withdrawals. Yet, you cannot get new tasks, and your sites won't be shown for buyers in the Verified publishers and All publishers sections.

Why are my metrics still N/A? Why my metrics didn’t change?

Have you performed your first tasks, but your Completion rate, Tasks with Initial Domain&Price, and Average Lifetime of Links metrics are still tagged “N/A”?

You need to perform at least 3 tasks to change the metrics for your site, and at least 4 tasks to change metrics for your account.

Why can’t I see my site(s) in the inventory - “Not in inventory” sign

Your sites are not visible in the inventory due to one/several of the following reasons:

Your site doesn't meet the requirements (clause 5.21 of Terms&Conditions; please check 12 main requirements Adsy has.)
Your site is deactivated (further information about activity status is in this FAQ)
You haven't stated the price for your services
Your site's or account's metrics are: Tasks with Initial Domain & Price equal or lower than 50 OR Average Lifetime of Links equals or lower than 70 OR Completion Rate is lower than 30
Your account is on pause or hasn't passed the moderation
This site is on hold
Your account status is "Limited"

What is the Contribution status?

When you submit your sites to Adsy we suppose your primary contribution status to be a site owner. That means you need to confirm the site ownership.

If you only have the right to publish content on a certain site you need to pass moderation to get the contributor status.

When you go to My platforms - My websites, you will see the Contributor status in the right upper corner. There will be a couple of possible options there:

Contributor status - Requires moderation. This status shows if you require moderation. If you have confirmed the site ownership, you don’t need one. If you want to continue working as a contributor, you need to pass moderation.
Contributor status - Successful. This status means you have successfully passed moderation and your site(s) will be added to the inventory.
Contributor status - Rejected. In this case, your sites won’t be shown in the inventory. See possible rejection reasons in FAQ.
Contributor status - In progress. Your account is being moderated. The moderation process might take up to five business days. You will receive an email notification once your status changes.

We advise you to fill in the moderation form very carefully and with full information to have a higher chance of successful moderation.

Why did my Avg lifetime of links metric drop?

Firstly, read more details about this metric here.

As you understand, we keep an eye on guest posts with backlinks and their appearance on task placement URLs after you publish them.

That means if our system or a buyer detects that the link disappears from the task placement URL and you don’t restore it, your Avg lifetime of links decreases.

So, ensure the posts and links in them stay live. If this metric drops under 70%, we will restrict your account and you will fall out from Verified publishers and All publishers.

Why should you improve your completion rate?

The completion rate shows the percentage of your performed tasks. Here’s a detailed explanation of the completion rate meaning and peculiarities.

But why should you grow your rate? A high rate shows buyers that you responsibly perform all tasks. This way, they are sure you complete the task, keep all texts and links on the declared pages, and do everything timely.

Moreover, as soon as your completion rate becomes 70% and higher, you get to the “Verified publishers” list. It is Adsy’s list of the most trusted performers, and we recommend such publishers to buyers. That’s a chance for you to be a part of an elite club and receive more tasks from buyers.

What should I do if my account was restricted?

There might be different restriction reasons. Here are things you can do:

Restriction due to the Completion rate drop.

You will see a special sign in your account notifying you that your account is restricted. That means your Completion rate has dropped below 70% (and you are excluded from the "Verified publishers") or below 30% (and you are excluded from the "All publishers."

Contact the support team and show what tasks were not completed and what reasons have stood behind this. Please notice that two reasons are harmless for your completion rate - "Task falls into the forbidden category..." or "The promoted URL or content doesn't meet the platform's requirements." So, don’t be afraid to use them (if applicable), as it won’t decrease your completion rate.

The support team will process your request, and if the task reject reason falls under the case, we will upscale your completion rate within one calendar day.

Restriction due to the Tasks with Initial Domain & Price drop.

You will see a special sign in your account notifying you that your account is restricted. That means your Tasks with Initial Domain & Price metric has dropped below 50%.

This case cannot be restored. We have high-quality standards and expect publishers to meet certain requirements. The main recommendations are in the “Rules for publishers” (point 3), which are easily accessible from your publisher account.

Restriction due to the Average Lifetime of Links drop.

You will see a special sign in your account notifying you that your account is restricted. That means your Average Lifetime of Links is below 70% right now.

Restriction due to the multi-accounting.

Restriction because of multi-accounting means you run many accounts which are attached to one email address or various IP locations. According to clause 5.23 of ToS, publishers are not allowed to have multiple accounts.

You need to delete all accounts and use only one. Learn how this works in “Rules for publishers” (point 4).

If you have only one account and believe there was a mistake or you have merged all accounts into one, please contact us.

Restriction due to the account pause.

If we notice that your tasks are not being completed and get rejected because of the overdue, we can pause your account.

That protects you from dropping the Completion rate metric.

Or you might have paused your account by yourself.

To set your account back live, go to My profile and push the ‘Activity status’ toggle to the right. You do not need to write support in this case.

Why didn't I pass the moderation?

Your account hasn't passed moderation due to one/several of the following reasons:

The vast majority of sites that you have added to your Adsy account are already present on our marketplace.
You have less than 50 sites added.
You haven't added examples of previously published articles on the listed sites.

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