Terms and Conditions for Clients (Advertisers)*
1. Tasks
1. Client selects advertising opportunities offered by Adsy within the platform interface. Adsy may, at its discretion, source such opportunities through its network of verified Service Providers. The following terms govern Client interactions with Adsy under the structure defined in Section 2 (Nature of Relationship).
1.2. A task is automatically rejected if:
- It has been in the "Service Provider’s Acceptance" status for more than 3 days.
- It has been in "In Progress" status for more than 10 days, and the Service Provider has not attempted to send the task to the Client for approval.
1.3. When the task is in progress, the Client has the right to contact Adsy client support with a request to reject an assigned Service Provider as a task performer if all the following conditions are met:
- The task has been in progress for at least 5 days
- The Service Provider does not respond to the Client’s messages
- There are no signs that the Service Provider is working on the task
1.4. Adsy shall resolve any ambiguity in task requirements in accordance with its internal quality standards.
1.5. The Client is obliged to review the deliverable provided by Adsy within seven calendar days from the date of notification that the task has been completed. If the Client does not provide feedback or a revision request within this period, the task shall be deemed accepted and completed.
1.6. The Client cannot send a task to the Service Provider for redoing, with demands to correct anything not specified in the initial task requirements.
1.7. The Client has the right to return to the Service Provider the content that does not meet the requirements of the task.
In case of:
- Client returns content for redoing more than 3 times, or
- The Сlient fails to send the redoing conditions to the Service Provider within three calendar days
- The Service Provider has the right to appeal to the Administration about the acceptance of the task performed and the payment transfer.
1.8. The Client does not have the right to change task requirements after the Service Provider has started to complete the task. According to the Service Provider's reasoned statement, the Client is required to clarify task-specific provisions via the Adsy service's internal message system.
1.9. Changes to published and paid content are not allowed.
1.10. Client Payments and Adsy Credits. All payments made by the Client are for Adsy's marketing services. Upon payment, the corresponding amount is converted into Adsy Credits, which represent a prepaid service value available for future use within the Adsy platform.
Adsy Credits are not deposits or stored-value instruments. They have no cash value and cannot be transferred, resold, or withdrawn. Adsy Credits only reflect a Client’s right to request services from Adsy and do not establish any financial obligation from Adsy toward the Client or any third party.
When a Client orders a task, the corresponding number of Adsy Credits is earmarked for that order. Upon completion and approval of the task, Adsy allocates a portion of the service fee to compensate its independent contractors (Service Providers). Adsy makes all payments to Service Providers, and these are not transfers of Client funds.
1.11. Minimum Payment
The minimum amount a Client may prepay to their Adsy account is 25 USD (converted to Adsy Credits). Adsy Credits remain valid for 180 days unless used for services. Unused Adsy Credits after this period may be subject to an inactivity fee.
1.12. Refunds
Adsy Credits are non-refundable once services are initiated, except as explicitly provided in these Terms. Refunds, when applicable, are issued only to the Client’s original payment method and never transferred to other users.
1.13. No Custody of Funds
Adsy does not hold Client funds in escrow or on behalf of any third party. All balances displayed in the Client’s account are for accounting purposes only and do not represent a financial account, stored value, or custodial relationship.
1.14. Task Processing and Compensation
When a Client places a task, the service fee is recorded in Adsy’s internal accounting system as payment for Adsy’s marketing and content services.
Tasks may be fulfilled directly by Adsy’s internal team or, at Adsy’s discretion, by independent contractors (“Service Providers”) engaged by Adsy.
In cases where Adsy engages Service Providers, Adsy remains solely responsible for the delivery and quality of the final service. Clients have no contractual or financial relationship with any Service Provider.
Any “balances” shown in a Service Provider’s account represent internal accounting records of compensation earned for completed assignments. These do not constitute funds held on behalf of the Service Provider.
Payments to Service Providers are made by Adsy as part of its normal business operations and not as transfers of Client funds.
1.15. Content Orders
The Client may purchase content/articles (hereinafter, Articles) by placing a corresponding Order through the Client account. The Client can then decide the categories, topics, themes, and issues of the Article and indicate the minimum number of words the author must write and the maximum number of words for which they will be charged, along with other variables and information.
When ordering Articles, the Client must provide accurate and complete information. Client is solely responsible for the information they provide and any consequences thereof, including, without limitation, any possible consequences and misunderstandings, in case Client provides inaccurate and/or incorrect and/or unfaithful information.
Client acknowledges that Adsy may engage authors as independent contractors to produce Articles. Adsy remains fully responsible for the delivery, quality, and legal compliance of all materials provided to the Client.
Once the Article is completed, it will be submitted to the Client for review. Client can: (i) accept the ordered article; or (ii) request a revision within 5 (five) calendar days from the receipt of the article, with a maximum of 1 (one) revision requests per 1 (one) ordered article; or (iii) reject the ordered article following a revision request.
The Adsy team can reject the task on any of the active statuses (Service Provider's Acceptance, In Progress, Your Approval, Improvement, Completed) due to the detected fraud or an open dispute.
In case of a revision request, the term for execution of the Article may be extended. If the Client does not provide the revision request within 5 (five) calendar days from receipt of the article, the article is deemed to be accepted by the Client without objection.
When submitting a revision request, the Client must clearly and specifically describe in detail what exactly they need changed or improved in the Article, and submit it to the author. Suppose the author fails to modify or improve (or any iterations thereof) the Article in accordance with such Revision Request. In that case, Client may reject the Article entirely, in which case the amount earmarked in Adsy’s internal accounting system for the Article will be released for further service use in the Client’s account. Client agrees that Adsy may make the final decision as to whether Client’s rejection of the Article is justified, and Client agrees to accept such decision as final.
The Client obtains no rights or ownership over any Article until it is accepted and fully paid. Upon full payment and acceptance, Adsy transfers to the Client all rights, title, and interest in the Article created under this Agreement, including the rights to publish, display, reproduce, distribute, create derivative works, and otherwise use the Article in any media worldwide.
Adsy transfers all such rights as the contracting party and original rights holder with respect to works created directly or through its engaged Service Providers.
1.16. Client Representations, Warranties, and Indemnity
(a) The Client represents and warrants that all advertising, promotional, or content materials submitted to Adsy for creation, modification, or placement (collectively, “Client Materials”), as well as the subject matter, products, and services being promoted (collectively, “Advertised Activities”):
– comply with all applicable laws, regulations, and advertising standards in each jurisdiction where Adsy operates or where the content is published; – may be lawfully advertised, promoted, and distributed in such jurisdictions; – do not require any licenses, permits, or approvals that the Client has not lawfully obtained; – do not involve, directly or indirectly, restricted or prohibited industries, including gambling, pharmaceuticals, financial services, securities, medical treatments, or other regulated sectors, unless the Client possesses and provides valid authorization to advertise such activities.
(b) The Client further represents that it holds all necessary rights, licenses, consents, and permissions for Adsy to use, publish, and distribute the Client Materials and to provide the Services in connection therewith.
(c) The Client acknowledges and agrees that it is solely responsible for the legality and compliance of both the Client Materials and the Advertised Activities. Adsy is not obligated to verify the Client’s regulatory or licensing status and bears no liability for noncompliant advertising.
(d) The Client agrees to defend, indemnify, and hold harmless Adsy, its affiliates, officers, employees, and contractors from and against any claims, actions, regulatory investigations, fines, penalties, losses, damages, or expenses (including reasonable attorneys’ fees) arising out of or relating to: – the content or dissemination of Client Materials; – the nature, legality, or promotion of the Advertised Activities; – any actual or alleged violation of law, regulation, or third-party rights; or – any enforcement action, complaint, or sanction imposed by regulatory or governmental authorities due to such advertising or activities.
(e) Upon Adsy’s request, the Client shall assume full responsibility for defending any claim, investigation, or proceeding covered by this section and reimburse Adsy for all associated costs and losses in full.
(f) These representations, warranties, and indemnification obligations survive the termination of this Agreement.
2. Refund Policy
2.1. Purchase of Adsy Credits
All prices on the Adsy platform are denominated in Adsy Credits, where one (1) Credit equals one (1) United States Dollar (USD). By adding funds to their account, the Client purchases Adsy Credits, which represent a prepaid service value. Adsy Credits are not deposits, stored-value instruments, or funds held on behalf of any party.
Once Adsy Credits are purchased, the payment is final and non-refundable, as Adsy’s service of making Adsy Credits available is deemed rendered at the time of purchase.
However, Adsy may, at its discretion, issue a refund to the Client’s original payment method (PayPal or credit card) within thirty (30) days of purchase if the payment was made in error and no Adsy Credits were used to order services. No refunds are issued for payments older than thirty (30) days.
2.2. Task Refunds
All task-related payments are final upon initiation of the service. In the event of improper performance of the task, the Client may submit a dispute under Section 7.3 (Dispute Resolution).
Suppose Adsy determines that the service was not delivered in accordance with the agreed task requirements. In that case, Adsy may issue compensation by restoring the equivalent value of Adsy Credits to the Client’s account. Such Adsy Credits may be used solely for future services within the Adsy system and do not represent refundable funds.
Refunds are issued exclusively by Adsy. Clients have no right to seek or receive refunds directly from Service Providers.
2.3. No Custody of Funds
Adsy does not hold or transmit funds between users and is not a payment facilitator, money transmitter, or escrow agent. Any Credit balances displayed in Client accounts represent internal accounting entries only.
- General Terms and Conditions
*For certain legacy or technical interfaces, including accounting systems that still reference “balances,” the Client may also be referred to as an “Advertiser.” Both terms refer to the same contracting party as defined herein.